Frequently Asked Questions

Click the question or the + sign to the right to read the answers.

I cannot find my library card. Can I still check out items?

You may use a valid photo ID to check out. However, if your card is lost or stolen,  NOTIFY THE LIBRARY IMMEDIATELY by phone at (309) 699-3917 or in person at the library. Cardholders are responsible for all materials checked out on the card until the card is reported lost or stolen. Once a card is reported lost or stolen, the card and account is blocked immediately so that no one can use it. The library charges a small fee of $2.00 to replace a non-expired card.

Does the library have a fax machine for public use?

Yes! The library offers self-service faxing for $1.00 per page, domestic or international, through the ScanStation. Outbound faxes only. Delivery confirmation available by email only.

Does the library have a scanner for public use?

Yes! The library offers self-service scanning through the ScanStation.

Does the library accept debit/credit cards?

The library is able to accept debit and credit cards for payment of fines, library bills, and book sale purchases more than $5.00. Debit cards are processed as credit transactions. Payees cannot receive cash back.

The library also accepts online payment of library fines and bills. Click here for directions on how to pay library fines and bills online.

I want to bring my scout troop to the library to earn a badge (class to take a tour, etc.). Can we come?

You bet!  The library welcome groups to the library, but asks a reservation is made to ensure staff is available to conduct the tour and answer your questions. Please call the library at (309) 699-3917 for more information.

I am a teacher and need some extra items for a project/paper that the students are doing. Can we reserve books?

Yes. The library is willing to set aside items for a project if informed of the length of time the items will be needed and the age/grade of the students. The items can be labeled “In Library Use Only” until the project is finished. Please visit the library or call (309) 699-3917 to speak with a librarian regarding your class’s needs. The library also has several online research resources to assist with projects.
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